> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mrassistant.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Quickstart

> A high-level path from concept to integrated MrAssistant experience

This quickstart is **conceptual**: it describes the order of decisions most teams make. For field-level request shapes, use the **API reference** when your team is ready for implementation detail.

## 1. Clarify the consumer journey

Decide what the customer should accomplish in one session: get an answer, complete a task, or reach a human. That drives how you structure **agents**, **languages**, and **handoffs**.

## 2. Align voice and channels

Choose where the experience lives first (web, app, phone, or a mix). Realtime voice usually involves **coordination** between your product surface and your backend; see [Web and voice](/get-started/web-and-voice).

## 3. Plan integrations deliberately

For B2C scale, teams often introduce a **small set of well-defined actions** (lookups, bookings, tickets) behind a stable interface rather than growing ad hoc scripts inside prompts. [MCP for B2C](/get-started/mcp-for-b2c) explains why that pattern is common.

## 4. Configure agents at a high level

Think in terms of **instructions**, **languages**, **voice persona**, and **what the assistant is allowed to do**. Iterate with real callers and transcripts rather than only desktop testing.

## 5. Roll out in phases

Pilot with a narrow audience, measure containment and satisfaction, then widen traffic. Keep operational playbooks (escalation, content updates, incident response) next to the technical rollout.

## Next steps

<CardGroup cols={2}>
  <Card title="MCP for B2C" icon="plug" href="/get-started/mcp-for-b2c" />

  <Card title="Agents overview" icon="robot" href="/agents/overview" />
</CardGroup>
