analytics

Calls By Region

Worldwide call distribution — calls aggregated by caller country.

Powers the dashboard’s “calls by region” map (choropleth keyed on ISO-2 country codes). Country is derived from the caller’s E.164 number at call-creation time via libphonenumber.

Response shape:

{
  "tenant_id": "...",
  "period": {"start": "2026-03-18T00:00:00Z", "end": "2026-04-17T23:59:59Z"},
  "regions": [
    {"country_code": "US", "country_name": "United States",
     "call_count": 1423, "total_minutes": 8921.5,
     "avg_duration_sec": 376, "inbound": 1200, "outbound": 223}
  ],
  "total_calls": 1735,
  "countries_count": 47,
  "calls_without_country": 12
}

Sorted by call_count DESC. country_code uses ISO 3166-1 alpha-2. Calls with no parseable phone number (web sessions, anonymous calls) are reported as calls_without_country.

GET

analytics

tenants

{tenant_id}

calls

by-region

Calls By Region

curl --request GET \
  --url https://api.example.com/analytics/tenants/{tenant_id}/calls/by-region \
  --header 'Authorization: Bearer <token>'

{
  "detail": [
    {
      "loc": [
        "<string>"
      ],
      "msg": "<string>",
      "type": "<string>",
      "input": "<unknown>",
      "ctx": {}
    }
  ]
}

Authorizations

Authorization

string

header

required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

tenant_id

string<uuid>

required

Query Parameters

start_date

string<date-time> | null

ISO start date (defaults to 30 days ago)

end_date

string<date-time> | null

ISO end date (defaults to now)

direction

string | null

Filter by call direction

Pattern: ^(inbound|outbound)$

Response

Successful Response

Analytics HealthCheck analytics service health. Returns: - Service enabled status - LiveKit connectivity - Redis connectivity

Calls By Region

curl --request GET \
  --url https://api.example.com/analytics/tenants/{tenant_id}/calls/by-region \
  --header 'Authorization: Bearer <token>'

{
  "detail": [
    {
      "loc": [
        "<string>"
      ],
      "msg": "<string>",
      "type": "<string>",
      "input": "<unknown>",
      "ctx": {}
    }
  ]
}

Documentation Index

Authorizations

Path Parameters

Query Parameters

Response