Get Capacity Metrics - MrAssistant AI

GET

analytics

capacity

Get Capacity Metrics

curl --request GET \
  --url https://api.example.com/analytics/capacity \
  --header 'Authorization: Bearer <token>'

{
  "tenant_id": "<string>",
  "current_active_calls": 123,
  "total_capacity": 123,
  "utilization_percentage": 123,
  "available_capacity": 123,
  "agents_count": 123
}

Authorizations

Authorization

string

header

required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Response

200 - application/json

Successful Response

System capacity metrics.

tenant_id

string

required

current_active_calls

integer

required

total_capacity

integer

required

utilization_percentage

number

required

available_capacity

integer

required

agents_count

integer

required

Get Dashboard AnalyticsGet comprehensive analytics for tenant dashboard. This is the main endpoint for dashboard rendering. Returns all metrics in one response: - Real-time metrics - Call statistics - Capacity metrics - Per-agent performance Use this endpoint to populate the main dashboard view. Example Response: ```json { "tenant_id": "...", "generated_at": "2025-12-04T10:00:00Z", "period_hours": 24, "real_time": { "active_calls": 5, "active_participants": 10, "active_agents": 5 }, "call_statistics": { "total_calls": 150, "success_rate": 95.5, "avg_duration_seconds": 180 }, "capacity": { "current_active_calls": 5, "total_capacity": 50, "utilization_percentage": 10.0 }, "agents": [ { "agent_id": "...", "agent_name": "Customer Support Agent", "calls": {...}, "tools": {...} } ] } ```

Get Capacity Metrics

curl --request GET \
  --url https://api.example.com/analytics/capacity \
  --header 'Authorization: Bearer <token>'

{
  "tenant_id": "<string>",
  "current_active_calls": 123,
  "total_capacity": 123,
  "utilization_percentage": 123,
  "available_capacity": 123,
  "agents_count": 123
}

Documentation Index

Authorizations

Response